Focused on our customers
Lumenis is committed to physician and staff education and offers numerous opportunities for our customers to stay abreast of the latest clinical advances in Intense Pulsed Light and laser technologies, as well as participate in hands-on training courses. The Company sponsors accredited "Centers of Excellence" which serve as hubs for workshops and seminars on IPL and laser technology. In addition, our experienced team of Physicians and Clinical Application Specialists provide comprehensive in-service and ongoing customer support and training. This on-site customer training includes didactic sessions, hands-on training and case support. In addition, our customers can participate in preceptorship opportunities with leading luminaries from around the globe or simply attend an advanced techniques educational eseminar from the convenience of their own computer.
Service and Technical Support
We are there when you need us. With more than 30 years of service experience, Lumenis offers customers unprecedented assistance and responsiveness. The Company operates a rapid response technical call center for ongoing technical support. Warranty plans, service contracts, spare parts and consumables are available to meet your clinical and business requirements. A global network of skilled technicians, engineers and specialized trouble-shooters are augmented by a complete inventory of parts so that we are ready and able to keep you up and running.
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